Today: ringing round patients about check-ups
Patients overdue a check-up get an SMS to book
A patient skips check-ups for two years and nobody notices. The ringing round is put off to a quieter week. The patient comes back in pain and needing more work.
How it works
- You switch the reminder on and choose how many weeks before the interval ends it goes out.
- Patients with no check-up booked get an SMS with a link.
- They book themselves. Anyone who does not want it gets no reminder.
What you do
Switch it on and choose how many weeks ahead.
Common objections
- Will it bother patients?
- One message goes out before the interval ends, not repeatedly. The message type can be switched off.
- Do we pay for these messages?
- Yes, it is a message sent. You see the count and the cost as you go.
- Can we try it on some patients only?
- You choose how many weeks ahead it sends, so you start with one window and see.