Today: two names on one line in the diary
Two patients at the same time? The system will not have it
In a paper diary two names end up on one line sooner or later. The patients sit next to each other in the waiting room and both are right. An apology does not fix it.
How it works
- The nurse or the patient picks a time.
- Zuboklik checks that it really is free.
- Nobody can put an appointment into a taken place. A deliberate overlap is handled by moving it or using a block.
What you do
Nothing.
Common objections
- What if we want two patients side by side on purpose?
- The appointments are moved so they do not overlap. A place can be held with a block.
- Does it apply to online booking too?
- Yes, to both routes alike.
- And when an acute patient arrives?
- They have their own gap, or the nurse finds a place with word search.