Today: only reception knows who owes what
Surgery fees: raised, paid, waived
How many fees were raised and how many are paid lives in reception’s head. It never gets written down. You cannot decide anything on it.
How it works
- You choose a period.
- You see the fees raised, paid and waived, and those overdue.
- Next to them, the count of active patients and messages sent. These are missed-appointment fees, not treatment billing.
What you do
Nothing.
Common objections
- Is this accounting?
- No. It is an overview of missed-appointment fees and message costs, not an accounting statement.
- Does the nurse see it?
- The overview is for the dentist and the clinic owner.
- Can it go into our books?
- You can copy the numbers over. Treatment billing stays in your own software.