Features That Earn Money for the Practice and Save Nurse Time

The system creates the cancellation fee the moment a patient doesn't show up for their appointment. Neither nurse nor doctor has to do anything — the fee is created, assigned to the patient and an SMS with QR payment is sent.

Patient receives an SMS with variable symbol and QR code for instant payment. If they don't pay, the system sends a reminder after 3 days, and a second one after 7 days. The escalation is fully automatic.

A patient with an unsettled cancellation fee cannot book online again. If a patient claims they've already paid but the system hasn't yet matched the payment (slow bank), you have a safety net: verify the payment in the records and, in extreme cases, manually allow the booking.

When patient books online, system intelligently calculates time: combines related symptoms into one time, distinguishes acute vs preventive care, respects insurance rules. During manual booking the nurse gets a suggested estimate as a badge — she can enable it per-user. The nurse still sets the time herself, but she does not have to start from scratch.

Doctor views specific day, nurse administers whole month, both get updates immediately. Both nurse and doctor can change any appointments. Patients change only their own appointments.

Whole year on one screen - 12 miniature calendars showing workload overview for each month. Quickly see where it's full and where you have free periods for vacation or maintenance.

Every morning system automatically creates acute gaps for whole day according to your settings. You define what time and how long gaps should be reserved (e.g. 8:30 for 30 minutes, 10:30 for 30 minutes, 13:30 for 30 minutes), and system creates them on its own without your intervention. Gaps are planned months ahead and system intelligently skips weekends, holidays and respects office hours.

Table list of all today's appointments with automatic highlighting of current patient. Doctor sees at one glance who already was (gray), who is right now (highlighted), and who's coming (normal). Selection changes automatically as time passes. The overview also shows free slots (green) and acute gaps (red), holiday and vacation info, and you can confirm a patient's arrival or no-show with a single click from the row.

Add note for the day for team (e.g. 'technician coming today'). Text can be formatted, for example highlight important information.

Lunch break is automatically created for each day separately according to your configured times. Set lunch breaks for individual days of week. System will automatically create breaks for days you configure here.

Event history displays colored icons for faster orientation. Each event type has its color - appointment creation in green, cancellation in red, SMS in blue, changes in yellow. At first glance you see what happened.

For each appointment you can mark whether patient arrived or didn't show up. 'Did not show up' checkbox allows quick recording of absence. Information is displayed in history and helps identify problematic patients.

Plan vacation or practice closure in calendar. System automatically blocks online booking for these periods. Patients see practice is closed and cannot book. Each day is marked with water icon.

System checks that appointment doesn't overlap with another. When trying to create conflicting appointment, error message appears. Form stays open for time adjustment. Guaranteed protection against double-booking even when multiple people book simultaneously.