What slows your practice down?

Small touches that delight

• The patient sees which days are emptierEvery day shows the ratio of free to taken appointments, so the patient heads for the day with room.
• The patient verifies once with a code from an SMSThe surgery knows the phone really is theirs, because the code goes to the number in the records.
• The whole year on one screenHolidays, bank holidays and shortened days a year ahead, with no paging.
• A lunch break that actually happensThe break is created on its own and online booking cannot write over it.
• A block that releases itself at the right hourA block holds the place and at the hour you set it turns into an acute gap, or is released.
• A note on the day for the whole team“The engineer comes on Wednesday” is seen by the dentist and the nurse right in the calendar.
• What the nurse writes, the dentist sees at onceThe calendar changes on every computer in the surgery immediately, with no page reloading.
• Two patients at the same time? The system will not have itNeither the nurse nor online booking can put an appointment into a taken place.
• Edit an appointment without leaving the calendarMoving it, changing the reason for the visit and adding a note in one window; the length recalculates itself.
• An appointment deleted by mistake comes back with one clickDeleted appointments and patients wait in the bin until you restore them.
• Your surgery’s data is seen by your surgery onlyEach surgery keeps its data separate from the rest, and only its own team has access.
• Data on servers in the EU, the connection encryptedThe details are in the data processing agreement and in the list of sub-processors.
• Delete a patient together with all their recordsWhen a patient asks to be erased, one confirmation deletes them along with their symptom records.
• A pinned day or appointment stays within reachThe nurse pins a day or an appointment she keeps coming back to and reaches it with one click.
• Covering for a colleague, marked in the calendarCovering for a colleague? Mark the day in the calendar with a note and the team sees it at once.
• A length estimate for phone bookings tooWhen the nurse enters the patient’s symptoms, the form shows the recommended appointment length.