Today: explaining the charge in the chair

A second check-up in one year shows up as paid

A patient comes for a second check-up in the year expecting the insurer to cover it. The explaining happens in the chair, instruments in hand. Sometimes it ends with the surgery working for nothing.

Patient screen: a notice that the second check-up this year is paid

How it works

  1. You set how often a check-up is covered.
  2. The patient sees on the appointment whether they pay for it.
  3. What counts is the surgery’s billing and the insurer’s terms; Zuboklik only shows your setting.

What you do

Set the cover rule once.

Common objections
Does it watch the insurer for us?
No. It shows the rule as you set it. The surgery’s billing is what binds.
What if the patient is covered as an exception?
You change the marking on the appointment and the patient sees it.
Does it apply to dental hygiene too?
You set the rule separately for each reason for a visit.
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