Today: a break a booked patient writes over
A lunch break that actually happens
The lunch break lives in someone’s head, not in the calendar. On a busy day the nurse writes someone into it and the dentist eats at the computer. That is how it goes until somebody stops putting up with it.
How it works
- You set when the break should be.
- It is created every day on its own.
- Nobody books into it online. The nurse may write over it when she really has to.
What you do
Set the time of the break once.
Common objections
- Can the break differ day to day?
- Yes, it is set per day of the week.
- What about an acute patient at midday?
- The nurse can write them into the break. Online, nobody lands there.
- Does the patient see the break?
- They see only that there is no free appointment. The reason is not shown.