Today: patients ring a surgery that is closed

Enter the holiday once and booking stops itself

The surgery is closed for two weeks in August and patients do not know. They ring, they write, they turn up at the door. The nurse is still explaining it in September.

Nurse screen: entering a multi-day holiday in the year view

How it works

  1. In the year view you mark the holiday days in one go.
  2. Patients see the holiday and cannot pick an online appointment inside it.
  3. Appointments already standing on those days are listed for you to move. Zuboklik never moves them itself.

What you do

Enter the dates of the holiday.

Common objections
What about appointments already on those days?
You get a list of them and an alternative time offered for each. The decision stays with you.
Can we close for the afternoon only?
Yes. Besides whole days you can enter shortened opening hours.
How far ahead can it be entered?
A year ahead, so bank holidays and the summer break go in during one sitting.
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